FAQ and Help

Read our frequently asked questions and help guide.

Welcome to our FAQ section. Here you will find answers to your questions.
Please navigate our FAQs using the links below to find what it is you're looking for.

Changing your Requirements

Amendments

If you wish to make any amendments to your reservation we will do our best to assist you. We are able to amend any element of your arrangements, including the date of departure, however only one date change is permitted. Any amendments to your reservation is subject to availability and charge.

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TRUSTED BY 100,000 CUSTOMERS TO DATE
98%
CUSTOMER
REVIEWS
100% ATOL
PROTECTION
10
YEARS
ESTABLISHED

Did you know we have a Welcome Centre based in Kissimmee?

We are one of the only UK tour operators to have a team based in Kissimmee, Orlando.

Our friendly team are available to all of our guests travelling to the USA, offering support, help, advice and a friendly face to anyone who needs it. Our team in Kissimmee includes locals, who can give you tips on the best places to shop or dine and British Expats who know the importance of a good cup of tea!

If you are staying in one of our villas, head to our Welcome Centre first where one of the team will give you your keys, directions and all the information you need to make your stay perfect.

FREE QUOTE REQUEST

  • No obligation to book
  • Established 10 years
  • ATOL & TTA protected