FAQ and Help

What are my hotel check in / check out times?

Most of the hotels allow check in from 3pm and check out by 10am but all check in/ check out times vary per hotel. Please check your specific hotel website for exact times. 

What are the resort fees?

It is now commonplace for hotels in the United States to charge a resort fee, which is payable direct to the hotel when you are in-resort. 
 
Hotels charge resort fees to cover the costs of services available in the hotel, such as Wi-Fi in your room and access to the gym.

Ocean Holidays will endeavor to advise you of any resort fees during the booking process, however these cannot be paid to Ocean Holidays directly. 
 
Resort fees are subject to change so there is a chance that your hotel may introduce them after your booking has been made or that they increase between the time you make your reservation and your departure date.  
 
For up to date information on resort fees we recommend that you visit the website of the hotel you are staying at.