FAQ and Help

How do I book?

Booking with Ocean Holidays couldn’t be simpler - to secure your holiday booking, just contact your Ocean Travel Specialist who will guide you through everything, and take your deposit. Once your deposit payment has been received your booking is secure and you can begin looking forward to your holiday of a lifetime. We offer a number of different deposit and payment options – these are detailed on your quote, or you can explore your options with us over the phone.

You can find the direct contact details for your dedicated Ocean Travel Specialist in your online quote (follow the link in your quote email).

Can I make changes to my quote?

Of course, we can change any aspect of your quote for you easily and quickly. Our system is also designed to allow you to have multiple quotes on the go at once. Sometimes your first quote isn’t right, or you’ve simply changed your mind about something. That’s completely fine – just contact your Ocean Travel Specialist by phone, email or live chat and they will happily amend your quote or re-quote you.

You can find the direct contact details for your dedicated Ocean Travel Specialist in your online quote (follow the link in your quote email).

What if I change my mind later?

Deposits are non-refundable as per industry standard practice (see our Terms & Conditions).

However, we know that sometimes circumstances can change - so if you need to, and where possible, we will help move your holiday to a new date within a similar season and price bracket. Any changes made to your booking are of course subject to availability, administration fees and may incur additional costs. For example, it’s not always possible to change your booking from high season to low season, or visa-versa. 

Are your holidays ATOL protected?

All bookings that include flights are ATOL protected, which means that in the unlikely event of anything happening to us, your money is safe. If you’d like to check our status with ATOL, please feel free to do so - our ATOL number is T7523.