Careers

At Ocean Florida, we are always looking for ways to expand our team. From sales to accounts and marketing to operations, we’re interested in hearing from people who are passionate about Florida and the USA 

If you’re experienced in selling travel, or are keen to carve out a new career, drop us an email and you may be invited to our next recruitment day. 

Why Work For Ocean Florida?

  • Join the largest independent Florida specialist in the UK
  • Fast paced company with lots of room for career progression
  • Regular incentives to reward hard work 
  • Fun energetic team with a friendly attitude
USA Travel Specialist

Job Title: USA Travel Specialist

Location: Romford

At Ocean Holidays, we are immensely proud of the growth we have achieved. We are on an exciting journey to become one of the UK’s leading USA and long-haul travel providers - and you can be part of that adventure.

We now have an exciting opportunity for a USA Travel Specialist to join our team.

The Ocean Florida Travel Sales Team forms the frontline of our business, using destination and product expertise, along with great conversations with clients, to gain as many new customers as possible. Our uncapped commission structure means your hard work will be well rewarded.

Our aim is to go above and beyond what our customers expect; to ensure we are delivering an unparalleled customer experience.

The Role
  • Delivering first class, professional customer service
  • Handle up to twenty INBOUND enquiries per day (no cold calling!)
  • Utilize our bespoke ‘Love Ocean’ program to be curious, listen to customer needs, and source their perfect holiday
  • Use expert product and destination knowledge to offer packages that give our customers great value for money
  • Liaising with internal and external suppliers regarding reservations
  • You will be continually educated through industry research, educational visits to the USA, and in-house training programs
The Benefits
  • Guaranteed basic salary and opportunity to earn £40,000 in year one
  • 28 paid days holidays per year
  • Monthly incentives including prizes, experiences, and additional income
  • Full month of paid, in-house, classroom-based training
  • Educational visits to the USA to learn about what you sell
  • Pension Scheme and Life Insurance
  • Private Medical Insurance
  • Inclusive culture; we are a fun, agile, progressive business
  • Brand new custom-built offices
About You
  • You will have a history of exceeding expectations
  • Travel Sales experience is not essential
  • A strong educational background is an advantage
  • Great relationship builder, you always go the extra mile to make sure your clients are happy
  • Strong organisational skills
  • The ability to think on your feet, and undertake multiple tasks at once
  • A real team player with a positive and cheerful attitude; even at the busiest times you keep smiling!
  • Knowledge of travel industry systems such as Top Dog and Galileo an advantage, but not essential

Hours: Shift work, including evenings, weekends and bank holidays. Shifts are 9 hours long with one-hour lunch break, and start at 9am, 10am, 11am or 12pm. One full weekend off per fortnight.

Job Type: Full-time

Salary: £18,000.00/year with £40,000.00/year On Target Earnings (OTE)

To apply, email your CV and cover letter to jobs@ocean-holidays.co.uk
TRUSTED BY 250,000 CUSTOMERS TO DATE
98%
CUSTOMER
REVIEWS
100% ATOL
PROTECTION
10
YEARS
ESTABLISHED

Did you know we have a Welcome Centre based in Kissimmee?

We are one of the only UK tour operators to have a team based in Kissimmee, Orlando.

Our friendly team are available to all of our guests travelling to the USA, offering support, help, advice and a friendly face to anyone who needs it. Our team in Kissimmee includes locals, who can give you tips on the best places to shop or dine and British Expats who know the importance of a good cup of tea!

If you are staying in one of our villas, head to our Welcome Centre first where one of the team will give you your keys, directions and all the information you need to make your stay perfect.

FREE QUOTE REQUEST

  • No obligation to book
  • Established 10 years
  • ATOL & TTA protected
holiday Type Package Holiday
Select if you require an inclusive price for flights and accommodation.
edit
Destination
edit
Destination
edit
Departure date
Who’s Travelling?
About You