Careers

At Ocean Florida, we are always looking for ways to expand our team. From sales to accounts and marketing to operations, we’re interested in hearing from people who are passionate about Florida and the USA 

If you’re experienced in selling travel, or are keen to carve out a new career, drop us an email and you may be invited to our next recruitment day. 

Why Work For Ocean Florida?

  • Join the largest independent Florida specialist in the UK
  • Fast paced company with lots of room for career progression
  • Regular incentives to reward hard work 
  • Fun energetic team with a friendly attitude
Travel Consultant

Job Title: Travel Consultant

Location:Romford

Are you passionate about travel, and up for crafting the most memorable experiences for our customers? We’re looking for confident individuals with excellent customer services skills to join our expanding sales team.

Travel Consultant

At Ocean Holidays, we want every sales conversation to be on our customer’s terms, at their pace and just right for them. We want every contact we have, to count towards creating lasting memories and a customer centric experience.

We are immensely proud of the growth we have achieved at Ocean Holidays. We are on an exciting journey to become one of the UK’s leading USA and long haul travel providers - and you can be part of that adventure.

Our ambition is to show our customers how much we love travel - whether that’s the different destinations our customers are going to or working together as a business - we are passionate about what we do.

The Role

The function of our sales department is to engage in a variety of customer services and sales activities, with the objective of promoting our products and to set ourselves apart from any other holiday company. Our Travel Consultants are critical to achieving this ambition: to deliver the very best outcome for the customer and the business.

As well as the great basic salary and very competitive commission structure, we also provide full training on the “Love Ocean” customer journey – which is unique to us. Alongside this we aim to send every member of our sales team on a familiarisation trip (to the US) as part of their induction to really understand the destination – so make sure you have your passport ready!

Key Tasks:
  • Building and selling high value holidays including flights, villas, car hire, cruises and much more
  • Offering exceptional service to our customers, understanding their requirements and matching their expectations
  • Meeting and exceeding set sales and performance targets as well as working in teams
  • Ensuring the sales process is efficient as possible – being creative about improving the customer journey to encourage repeat bookings
About You:
  • You have most likely worked in a customer services, contact centre or B2C sales role for a minimum of two years.
  • You take pride in building great relationships quickly with your customers
  • Strong knowledge and passion for travel
  • You have a mature and confident attitude with a fantastic telephone manner
  • Driven to meet and exceed personal sales targets - you are comfortable working in a commission based environment
  • Excellent customer service skills
  • Able to work alone and as a team player
  • An experienced sales person that is sales hungry and driven by KPIs.
  • We are looking for quick learners, who can get up to speed quickly with our culture, ethos and products
To apply, email your CV and cover letter to jobs@ocean-holidays.co.uk
TRUSTED BY 250,000 CUSTOMERS TO DATE
98%
CUSTOMER
REVIEWS
100% ATOL
PROTECTION
10
YEARS
ESTABLISHED

Did you know we have a Welcome Centre based in Kissimmee?

We are one of the only UK tour operators to have a team based in Kissimmee, Orlando.

Our friendly team are available to all of our guests travelling to the USA, offering support, help, advice and a friendly face to anyone who needs it. Our team in Kissimmee includes locals, who can give you tips on the best places to shop or dine and British Expats who know the importance of a good cup of tea!

If you are staying in one of our villas, head to our Welcome Centre first where one of the team will give you your keys, directions and all the information you need to make your stay perfect.

FREE QUOTE REQUEST

  • No obligation to book
  • Established 10 years
  • ATOL & TTA protected