Sales Hotline

T: 01708 989 371

Opening hours for Sales

Monday: 9am–8pm
Tuesday: 9am–8pm
Wednesday: 9am–8pm
Thursday: 9am–8pm
Friday: 9am–6:30pm
Saturday: 9am–6:30pm
Sunday: 10am–8pm

Customer Service Hotline

T: 0203 814 2198

Opening hours for Customer Service

Monday: 9am–6pm
Tuesday: 9am–6pm 
Wednesday: 9am–6pm 
Thursday: 9am–6pm
Friday: 9am-6pm
Saturday: 9am-6pm
Sunday: 10am-6pm

You can also reach us with ease by creating a case in Manage My Booking. Simply log in with your Booking Reference Number and Lead Passenger Email Address, then click on the Changes & Help tab on the right side of the page to submit your request. A member of our Operations team will get in touch with you shortly

Orlando Office Hotline
The Ocean Holidays In Resort Office phone lines are open Monday to Friday 9am to 5pm

T: 001 407 390 6422
Whatsapp (Messages only): +44 7564 582864
Calling from UK number in resort with activated roaming: 0203 319 4511
(Please check with your network provider regarding additional roaming charges)
Emergency number: 001 407 421 1584

Orlando office opening hours

Closed: Thanksgiving, Christmas Day & New Year's Day

E: uscustomerservice@ocean-holidays.co.uk

Special Offer
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  • Over 20 years of trusted travel

    Over 20 years
    of trusted travel

  • 4.7 Trust Score on Trustpilot

    4.7 TrustScore on
    Trustpilot

  • Celebrated accessibility programme

    Celebrated
    accessibility programme

  • 96% customer satisfaction

    96% customer
    satisfaction

  • Itineraries across the USA

    Itineraries across
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