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Contacting Ocean Holidays

Sales Hotline

Opening hours for Sales

Monday: 9am–8pm
Tuesday: 9am–8pm
Wednesday: 9am–8pm
Thursday: 9am–8pm
Friday: 9am–6:30pm
Saturday: 9am–6:30pm
Sunday: 10am–8pm

Customer Service Hotline

T: 0203 814 2198

Opening hours for Customer Service

Monday: 9am–5:30pm
Tuesday: 9am–5:30pm
Wednesday: 9am–5:30pm
Thursday: 9am–5:30pm
Friday: 9am-5:30pm
Saturday: 9am-5:30pm
Sunday: Closed

Orlando Office Hotline

The Ocean Holidays In Resort Office phone lines are open Monday to Friday 9am to 5pm

T: 001 407 390 6422
Whatsapp (Messages only): +44 7564 582864
Calling from UK number in resort with activated roaming: 0203 319 4511
(Please check with your network provider regarding additional roaming charges)
Emergency number: 001 407 421 1584

Orlando office opening hours

Closed: Thanksgiving, Christmas Day & New Year's Day

E: uscustomerservice@ocean-holidays.co.uk

Why Choose Us

Why we are the UK's #1 Independent Florida holiday company

Book as far
ahead as 2026

As an independent travel company, we can offer you packages up to 36-months in advance.

Spread The Cost
Of Your Holiday

Increased flexibility to spread the cost of your holiday before you depart.

Award Winning
Company

We're proud to have been named Best Holiday Company to the USA three years in a row.

24/7
Support

Contact our team in the US or UK in case of emergency 24 hours a day, 7 days a week.

ATOL & TTA
Protection

When you book with Ocean Florida, your holiday and your money is 100% secure.

5 Star
Reviews

We’re very proud to receive daily 5-star reviews for both our service and our holidays.

There's more...

We Know Florida

We’ve been celebrating The Sunshine State for decades! Every member of the team at Ocean Florida is committed to planning your holidays, exploring Florida, sharing stories and crafting memories. We decided to put together a fun, friendly video featuring our actual team members to show you just how passionate we are about all things Florida. Press play to see exactly why – when it comes to Florida holidays – we are the ones to know!

Friendly Travel
Specialists at our UK centre

Our friendly team is on hand 7-days a week to help plan your holiday. We send each Travel Specialist to Florida at least once per year, meaning they talk to you from experience, not a script.