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Contacting Ocean Holidays

Sales Team Phone Number

T: 01708 989 371

Opening hours for the Sales team.

Monday: 9am–8pm
Tuesday: 9am-8pm
Wednesday: 9am-8pm
Thursday: 9am-8pm
Friday: 9am-6:30pm
Saturday: 9am-6:30pm
Sunday: 10am–8pm

Customer Service Phone Number

T: 0203 814 2198

Opening hours for Customer Service team.

Monday: 9am–6pm
Tuesday: 9am–6pm
Wednesday: 9am–6pm
Thursday: 9am–6pm
Friday: 9am-6pm
Saturday: 9am-6pm
Sunday: 10am-6pm

You can also reach us with ease by creating a case in Manage My Booking. Simply log in with your Booking Reference Number and Lead Passenger Email Address, then click on the Changes & Help tab on the right side of the page to submit your request. A member of our Operations team will get in touch with you shortly

Orlando Office Hotline

The Ocean Holidays In Resort Office phone lines are open Monday to Friday 9am to 5pm

T: 001 407 390 6422
Whatsapp (Messages only): +44 7564 582864
Calling from UK number in resort with activated roaming: 0203 319 4511
(Please check with your network provider regarding additional roaming charges)
Emergency number: 001 407 421 1584

Orlando office opening hours

Closed: Thanksgiving, Christmas Day & New Year's Day

E: uscustomerservice@ocean-holidays.co.uk

Why Choose Us

Why we are the UK's #1 Independent Florida specialists

1

Book as far
ahead as 2029

We are the only tour operator that can offer Florida holidays this far in advance.

2

Villa
Specialist

Access to over 2,500
exact homes across
Florida.

3

Award Winning
Company

We’re proud to have won the Travel for All award at the Travel Weekly Globes in 2024, 2025 & 2026.

4

24/7
Support

Contact our team in the US or UK in case of emergency 24 hours a day, 7 days a week.

5

Fully ATOL & ABTA
Protected

When you book with Ocean Florida, your holiday and your money is 100% secure.

6

5 Star
Reviews

We’re very proud to receive daily 5-star reviews for both our service and our holidays.

There's more...

Find Your Once-In-A-Lifetime

Let’s find your once-in-a-lifetime! Somewhere that makes everyone from grandparents to grandchildren feel like big kids. A place where “finally” is said aloud. This is where bucket lists are re-written. Where from your first quote until your flight home, you can feel the Ocean Difference with personalised quotes, bespoke itineraries, and award-winning service. We are your holiday shapers and memory makers for dreams of every size, including 24/7 support for all your needs abroad. Get in touch today for everyday fairytales found only with Ocean Florida.

Friendly Travel
Specialists at our UK centre

Our friendly team is on hand 7-days a week to help plan your holiday. We send each Travel Specialist to Florida at least once per year, meaning they talk to you from experience, not a script.

24/7 Support Team
in
Orlando

We have an amazing support team based in Orlando who are available 24/7 to help you with any questions or queries you might have during your holiday.

Call our Travel Specialists to plan your perfect holiday or request a free quote in just 60 seconds

5 Star Reviews

We are extremely proud of every single one of our
independent customer reviews

We’re very proud to receive daily 5-star reviews Read Google Reviews

Rated 4.8 stars in over 3,000 real customer reviews Read Trust Pilot Reviews

PRICE LOCK GUARANTEE

MORE
HOLIDAY
BLISS.
LESS
BOOKING
RISK

Up to $1,500 Free Attractions
& Spending Money*

Deposits
from £49pp
& Free Date Change

Everything you've been waiting for - all with zero risk.

Enjoy up to $500 in free spending money to all destinations, plus up to $1,000 of free Florida experiences* that make you say "at last" out loud. From airboat adventures through the Everglades to animal encounters at Gatorland, the choice of activities is yours.

To make the booking decision even easier, deposits start from just £49pp. Plus, we offer more flexibility with a free date change and free cancellation if your ESTA declines* for your peace of mind. Whether you have travel plans for this year or beyond, you'll benefit from guaranteed prices up to 2029 while our travel experts take care of the rest.

That's the Ocean Difference.

*Select holidays only.
*Select holidays only. $1500 based on 10 people. $1500 - £1153 based on an exchange rate of 1.3. Full terms and conditions apply.

Be sure to ask our Florida Travel Specialists about this special offer

LIMITED TIME
ONLY PRICE LOCK
GUARANTEE

Over 20 years
of trusted travel
4.8 TrustScore on
Trustpilot
Celebrated
accessibility programme
96% customer
satisfaction
Itineraries across
the USA