TERMS AND CONDITIONS

Date change applies to select package holidays, which are permitted to make one date change without any administration fees. Any changes must be made at least 24 weeks before departure. Any date changes may increase the overall holiday cost, which must be paid by the customer. Exclusions apply that include, but are not limited to, the inclusion of a cruise, Tui flights, select Walt Disney World Holidays, and any other element that requires full payment at the time of booking.   

ESTA refund offer applies to new USA holiday bookings made with Ocean Holidays, departing between 12th May 2026 and 31st Dec 2029. Customers will be eligible for a full refund of their booking if their ESTA (Electronic System for Travel Authorisation) application is declined, or if an approved ESTA authorisation is subsequently revoked, provided this occurs more than 24 weeks before the scheduled departure date and official evidence of the refusal or status change is provided. By booking under this promotion, customers confirm they meet the standard eligibility requirements for the US Visa Waiver Program, including having no criminal convictions, immigration violations, or other circumstances that would normally make them ineligible for an ESTA. Refunds will not apply where an ESTA is declined due to factors the traveller knew or reasonably should have known would make them ineligible. This offer applies only to ESTA authorisation outcomes and does not apply to cancellations made within 24 weeks of departure or for any other reason. Exclusions apply that include but are not limited to the inclusion of a cruise, Tui flights, select Walt Disney World Holidays, and any other element that requires full payment at the time of booking.  

All holiday prices are guaranteed not to increase once your initial deposit has been paid for your peace of mind. This promotion cannot be combined with any other offer and can be withdrawn at any time without notice.