Accessible Florida Transport

Special Assistance From Airlines 

  
Passengers who require special assistance onboard their flight should give us or the airline at least 48 hours’ notice. However, we recommend arranging any assistance at least two weeks prior to your departure date. Services that the airline can provide include assistance for getting on and off the aircraft, transportation of crucial equipment - as well as onboard services to make you feel comfortable throughout your flight.  
   

Our preferred airlines for accessibility services 

If you would want to read more about all the accessibility services available at your chosen airline, just click on the links below. 
  
British Airways 
Virgin Atlantic 
American Airlines 
United Airlines 
Aer Lingus 
TUI 

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Special Assistance at Airports 

  
Upon your arrival at the airport, take advantage of our complimentary UK Fast Track service (subject to availability) to expedite your journey through the check-in and security. For added comfort, we provide a complimentary UK Airport Lounge service, allowing you to unwind in a serene setting with complimentary snacks, beverages, and premium amenities.

What's more, airports across the globe have improved their facilities and services to welcome guests with special assistance requirements. There’s a variety of services and information available to ensure you have a smooth journey. From your first flight to the flight home, we can provide you with information and assistance as per your individual needs. Below is a list of the most common accessible features and options now available at airports.
  

Mobility 

•    Special Assistance Parking & Transportation at the airport  
•    Transport connection for passengers with reduced mobility  
  

Hearing Impairment 

•    Induction loops for passengers with reduced hearing 
  

Visual Impairment 

•    Aira App for blind and partially sighted customers 
  

Cognitive and developmental challenges 

•    Select airports like Miami provide multi-sensory rooms dedicated to those with cognitive and developmental disabilities
  

General information 

•    Airport maps now display where adapted toilet facilities and washrooms are
   

A full list of each airport and airlines accessibility services  

If you would like to read more about all the accessibility services available at your chosen airport and airline, just click on the links below.  
 

UK Airports  

London Heathrow 
Gatwick 
Manchester 
Edinburgh 
Glasgow 
Belfast 
 

Florida Airports 

Orlando International Airport 
Miami International Airport 
Tampa International Airport 
Melbourne International Airport 

 

An Extra Tip

All airports are equipped to assist customers with mobility and visual and hearing impairments. However, if you have someone in your party with cognitive challenges we recommend travelling through airports like Miami. This airport goes that extra mile and offers sensory rooms to take away any pressure of the journey.


And remember, if you would like us to help arrange accessibility services specific to any airport or airline, just let our Travel Specialists know.   

Our accessible transfers continue during your stay in Florida. Whether you need to go from the airport to the hotel to a cruise port or back again, thanks to our local partnerships, we are able to offer a variety of options for private accessible transfers that suit your needs. To find out which local provider is best for you, just ask our Travel Specialists. 

We are proud to offer wheelchair-adapted car rentals in Florida. This includes an adapted Dodge Caravan, Chrysler or Toyota Sienna with remote-powered ramps, ensuring wheelchairs of various sizes can be accommodated.  

What’s more, the car floors have been substantially lowered and the van equipped with an additional lightweight ramp for easy entry and exit. A kneeling system lowers the rear suspension, decreasing the slope of the ramp even further when deployed. 

All our wheelchair-adapted cars are from 2021 or younger and are available all year round. Yet please note that to complete your car rental booking, you will need to provide a valid driver's license and car insurance. This rental car insurance can be purchased through us or from a provider of your choice.  

Here's an overview of your adapted vehicle choices:
 

Car Type	Dodge Caravan	Chrysler	Toyota Sienna
Seats	5 + Wheelchair Rider	5 + Wheelchair Rider	5 + Wheelchair Rider
Year	2021	2021	2021
Validity	All year round	All year round	All year round
Inclusions	100 Miles per day	100 Miles per day	100 Miles per day
Rental period	minimum rental of 5 days	minimum rental of 5 days	minimum rental of 5 days

 

Blue Badge Parking

Please note the UK Blue Badge is not officially accepted in the US, however, you can apply for the American equivalent. When applying for the Central Florida region, you only need to fill in a form - or call us on 0203 814 2198. 

The cost for the permit is $15.