All Solterra Resort (incl. Villatel Village) customers are required to register for a resort parking permit on arrival. Failure to register and obtain a parking permit will result in unauthorised vehicles being towed without warning. Ocean Beds and Solterra Resort will not be held responsible for any costs incurred by customers having to retrieve their vehicle back from the tow company.
Upon arrival, guests are required to visit the Vesta Desk Services situated at the clubhouse in order to register for a parking permit and also pay for the resort fee.
There is an optional Resort Fee applicable for all Solterra Resort guests wishing to have access to the communal amenities, including the Water Park, Lazy River and Slides, Tennis, Common Green areas and Gym.
The fee will be $39.20 for 1-12 guests and $50.40 for 13+ guests (inclusive of taxes) wishing to access the resort amenities. The fee is per property for the duration of your stay.
Please note that this charge is optional and only applicable if guests wish to partake in the resort amenities during their stay. Guests who opt-out will not be charged.
Please note: Florida State Law requires all clients to register and all home bookings are required to pay a Property Protection Fee of $8 per day (capped at $120) by credit or debit card, as part of the registration and online check in. All clients must have completed registration to allow them to download their accommodation voucher approx. 5 days prior to their arrival date.
This is an individual home contracted directly with the homeowner via a property management company. Please note that in the event that the home becomes unavailable before your stay due to the home being sold or removed from rental by the property manager, you will be offered an alternative home as per our booking conditions. If you are booking this home for specific requirements we may not be able to match these on the alternative home offered.
Please be aware that the images we use may not represent a properties exact specification at time of arrival as the homeowner may change a room(s) style, or other aspects of the property prior to arrival.
If your home includes a spa please be aware that the spa is not automatically heated and pool heat will need to be added to booking which is available between the months of October to April only.
Florida is currently experiencing a development boom across all aspects of commercial space. Should your customer’s villa be affected by developmental construction, please rest assured that we will work with customers on appropriate solutions.
