FAQ and Help

Read our frequently asked questions and help guide.

Welcome to our FAQ section. Here you will find answers to your questions.
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Disney Transfers

Disney's My Magical Express

Disney's Magical Express is a private ground transportation and luggage service delivery for Walt Disney World Resort operated by Mears Transportation.

The service is complimentary and is only available to guests with reservations at Walt Disney World Resort hotels.

If you have a reservation at Walt Disney World Resort hotels your transfers will be pre-booked for you, details of which will be sent to you 7-10 prior to your departure date.

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Did you know we have a Welcome Centre based in Kissimmee?

We are one of the only UK tour operators to have a team based in Kissimmee, Orlando.

Our friendly team are available to all of our guests travelling to the USA, offering support, help, advice and a friendly face to anyone who needs it. Our team in Kissimmee includes locals, who can give you tips on the best places to shop or dine and British Expats who know the importance of a good cup of tea!

If you are staying in one of our villas, head to our Welcome Centre first where one of the team will give you your keys, directions and all the information you need to make your stay perfect.

FREE QUOTE REQUEST

  • No obligation to book
  • Established 10 years
  • ATOL & TTA protected