FAQ and Help


When do I get my transfer vouchers?

You will receive your transfer vouchers along with the rest of your travel documents prior to your departure. 

Do Disney offer specific transfer services?

Walt Disney World Resort no longer offers Disney's Magical Express service for airport transportation. Please speak to your Travel Consultant for alternative transportation options during your holiday. We now usually recommend and arrange Mears Connect for our customers. Read more about Mears Connect here https://www.mearsconnect.com.

Transportation within Walt Disney World (between parks and resorts) remains free of charge. 

Free Hotel Transfers

Some hotels offer free hotel transfers. The frequency and availability of these services can vary. If transfer frequency is a particular concern to you, we suggest contacting the hotel directly for more details. Some of our customers prefer to use Uber or similar services. 
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